Refund Policy

Email support@tabtabapi.com with your account email, order number, and the reason for your request. Report duplicate charges or payments that did not credit your account as soon as you notice them.

We review requests against payment records, credit usage, applicable law, and the payment provider's rules. Credits already spent on completed usage are generally not refundable. A request does not guarantee a refund.

An approved recharge refund reverses the corresponding credits. If the available balance is too low to reverse them, the request needs manual review; your balance will not be made negative.

We will confirm the outcome by email. Where a refund is approved and the payment provider supports it, the payment is returned through the original payment method. Processing time depends on the provider and your bank.